A retail security guard is, in most cases, the first and last person a member of the public will see when visiting your store. It's key that the security presence portrays a welcoming invitation to the store, yet remains vigilant at all times.  

Frequently, the public will ask a security guard questions for non-security-related matters. They simply may wish to know the location of customer services or the toilets. In all cases, the security guard must offer his utmost support and professionalism whilst adhering to his duties at hand. 

All Carter Security Guards are highly trained within this industry.